How to become member? |
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If you have never purchased a part from Lecavalier Auto Parts, you will automatically become a member with your first purchase on our website. Please consult the ‘need help’ link on our home page to obtain additional information for online purchasing on our website. If you are already a client at Lecavalier Auto Parts, your web account has already been created. In order to benefit from the same buyer advantages on the website, please write us at the following address to receive your username and temporary password to access your account : WEB-ServiceClientele@lecavalier.com |
How to order from Lecavalier.com? |
Why buy a recycled Lecavalier part? |
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You obtain a part equal in quality to a new part for half the price (or less). In addition to the financial benefits, you can be proud that you are making a contribution to the protection of the environment. Also, each part is examined, inspected, and cleaned to ensure its quality. At Lecavalier Auto Parts our parts are guaranteed and delivered. |
Why buy at Lecavalier? |
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In business since 1942 in Ste-Sophie, and today also located in St-Jean-sur-Richelieu, St-Apollinaire (Quebec) and Ottawa Quebec, our company is the biggest automotive parts recycler in Canada and has earned an impeccable reputation. Moreover, all our parts originate from legitimate sources. With our competent personnel, you have the assurance of obtaining all the necessary facts with respect to the characteristics of the part you are buying, quality always at the forefront. All our parts are cleaned and meticulously inspected by our professional technicians. Our method of purchasing vehicles in large volumes allows us to obtain an advantageous price. In addition, we deliver to all regions of Quebec, and twice daily in the greater Quebec and Montreal area. |
What is a Lecavalier recycled part? |
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A Lecavalier Auto Parts recycled part comes from a damaged vehicle. The vehicle and each part are analyzed to ensure compliance with mechanical and structural standards. Many tests are performed on our parts. A recycled part is an original part with manufacturer standards and not a similar or rebuilt part. Keep in mind that each vehicle (your own included) on the road functions with used parts because you are driving it regularly! |
Are Lecavalier parts guaranteed? |
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All Lecavalier Auto Parts parts are guaranteed. Those of the « powertrain group » (engines, transmissions, differentials, cardan joints and steering racks) are guaranteed: parts and labour for 12 months. We also assume towing costs up to a distance of 100 kilometers. If you so desire, you may choose to have a lifetime warranty at a very competitive price. To learn more about Lecavalier Auto Parts Guarantees, consult the «Marketing and Warranty» section of this site. |
Where do you deliver and for what cost? |
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Lecavalier Auto Parts delivers in mostly in Canada and makes two daily deliveries to the greater Quebec and Montreal region; these are free of charge. Customers in other areas of Quebec are served as soon as the day following the purchase of the part (by telephone or Internet) and the cost of the delivery is determined by the part itself and the distance. For more details, consult the «Marketing and Warranty» section. |
Do you have a quality control program in place? |
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Lecavalier Auto Parts has a training course for technicians who evaluate damage to car body parts in addition to a course for mechanics who inspect mechanical parts. Lecavalier Auto Parts also has a complete shop manual of established standards for each part. Each Lecavalier Auto Parts procedure is well documented. We conduct customer surveys so we can constantly improve the products and services that we have to offer. The best service and biggest selection at all times are our priorities! |
Where do you get the vehicles that you dismantle? |
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Lecavalier Auto Parts relies on two distinct sources. First, we hold contracts with major insurance companies to recover their damaged vehicles. Also, Lecavalier Auto Parts purchases damaged vehicles from specialized auctions across North America. We do not acquire vehicles or parts from any other origin, so that we avoid ever being in possession of stolen goods. |
How many vehicles do you recycle per year? |
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Lecavalier Auto Parts recycles approximately 14,000 vehicles per year. Lecavalier Auto Parts is also the largest recycler of automobiles in Canada. |
What do ARA and ARPAC – acronyms often found on recycled parts - stand for? |
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ARA stands for the Automotive Recycling Association, an international grouping of companies that recycle vehicle parts. Lecavalier Auto Parts has been a member since 1972. Its role is to represent recyclers to the American and Canadian governments. It is also responsible for the establishment of universal standards with respect to the description of vehicle parts and damages and any breakage that these are susceptible to incur. ARPAC stands for the Quebec Association of recyclers of automobile and truck parts. Lecavalier Auto Parts is one of the founding members. ARPAC initiated the standards and regulations for the industry of vehicle parts recycling in Quebec, and its principal mission is to represent its members to the government. To find out more about these two associations, please visit their web sites at: |
How can I find out what the components of an assembled part are? |
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Lecavalier Auto Parts has developed a complete catalogue of each part with its components – both included and not included. For example: a front door includes the moulding, the window, the regulator, the door handle, etc. |
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